Privacy Policy

Splenzer ("we", "our", or "us") respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Splenzer website and mobile application (the "Service").

By using Splenzer, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

We may collect the following types of information:

• Account Information — name, email address, phone number, business name, and password when you create an account.
• Business Data — sales records, invoices, products, services, customers, and inventory you add to the app.
• Payment Information — transaction details when you subscribe or process payments. Card and mobile money details are processed securely by our payment partners; we do not store full card numbers.
• Usage Data — device type, operating system, app activity, IP address, and log information.

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process subscriptions and payments
• Send account confirmations, receipts, and support messages
• Improve features, performance, and user experience
• Detect, prevent, and address fraud or technical issues
• Comply with legal and regulatory obligations

We do not sell your personal data. We may share information only in the following cases:

• Service Providers — trusted partners who process payments, host data, or provide analytics on our behalf.
• Legal Requirements — when required by law, court order, or government request.
• Business Transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.

We use industry-standard measures such as encryption, secure servers, and access controls to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time, subject to legal retention requirements.

You have the right to:

• Access and update your personal information
• Request a copy of the data we hold about you
• Request correction or deletion of your data
• Withdraw consent to processing where applicable

To exercise any of these rights, contact us at hello@splenzer.com.

We may use cookies and similar technologies to remember preferences, keep you signed in, and analyze how the Service is used. You can disable cookies in your browser settings, though some features may not work properly.

The Service may contain links to third-party websites or integrations. We are not responsible for the privacy practices of those services and encourage you to review their policies.

Splenzer is not intended for anyone under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service after changes means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle your data, contact us at hello@splenzer.com or write to Splenzer, Accra, Ghana.